Provisioning Agent positions are unionized, which requires Employees to bid for work schedules and vacation time with shift trade opportunities available with fellow Employees. A combination of factors, including the department, contract, and/or Company seniority, determines the bid process. You'll learn how and when to bid and more about shift trade opportunities during training. 

Shifts could include early mornings, late nights, weekends, holidays, and mandatory overtime. 

The first several weeks of training are at the station. While in training, Employees typically work 40 hours a week with two consecutive days off. Days off may vary depending on schedule changes and travel. If an Employee exceeds 40 hours in training due to travel, they’ll receive compensation for their time. 

After completing on-the-job training at the station, Employees report to Dallas for classroom training. 

We have both voluntary and mandatory overtime. There's no limit to the voluntary overtime amount an Employee can work if they don’t work more than five consecutive double shifts in a row.   

We won't require an Employee to work a mandatory overtime assignment of four or more hours placing them on a double shift if they’ve already worked three consecutive double shifts. They also won’t be required to work four or more hours of a mandatory overtime assignment if they’ve worked 12 or more consecutive days. 

Yes. The Transport Workers Union Local 555, a condition of employment, represents Provisioning Agents. Monthly dues are deducted from Employees’ paychecks during their membership in the union and employment in the covered workgroup. Additional information regarding union membership is provided during the first week of employment.