Hiring Process

Read and save the job description to reference while you’re preparing for an interview.

After reviewing the job description, confirm your resume is updated. Include your contact information, include relevant experience, and job-specific skills that qualify you for the position.  

After you've prepared your resume and found an open Southwest position, apply online. You should hear back from a Recruiter in the following business days as they review applications.

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Join our weekly webinar series to learn about upcoming career opportunities, what we look for in Candidates, and how to prepare for our hiring process. After the presentation, our Recruiters are happy to answer any questions.​​​​​​​

Once you’ve cleared the employment screening process, your next step is to accept your official offer. You’ll receive an email or phone call to confirm your start date and the next steps. 

Depending on your position, there's eligibility for a relocation package. Recruiters discuss relocation details before the official offer in this circumstance. ​​​​​​​

Congratulations—you've landed a career with Heart! We’re excited to welcome you to our Southwest Family and can’t wait to see all you accomplish. 
 
Check your email for information about what to expect on your first day. You'll also receive communication on visiting our Corporate Campus in Dallas to learn about our benefits and experience our vibrant Culture firsthand. In addition to this onboarding experience, you’ll receive training. Training can vary by role and may consist of on-the-job training and/or a formal training program.