We love our Candidates and want to provide transparency in our hiring process. Review what to expect as a Candidate, how to prepare for your interview, and learn more about what it's like to work at Southwest Airlines®.
A job built on partnership
It’s more than just a paycheck. A career at Southwest Airlines includes several benefits and perks, from our legendary Culture to travel privileges for Employees and their eligible dependents.
Join our weekly webinar series to learn about upcoming career opportunities, what we look for in Candidates, and how to prepare for our hiring process. After the presentation, our Recruiters are happy to answer any questions.
Depending on the role, you may participate in multiple styles of interviews or assessments, which could include, but aren't limited to, a phone screen, a virtual interview, or an in-person interview. If selected to move forward, you'll receive details from your Recruiter on what to expect.
Keep a close eye on your email for communication regarding your interview. Make the most of the resources shared above to learn about landing a career at Southwest.
Schedule your interview
Congratulations—you're invited to an interview! You'll hear from a Recruiter about interview scheduling. Please make sure to schedule an interview time slot at your earliest convenience.
Complete your interview
Here’s your opportunity to land a career with Heart! Prepare to share relevant work examples and accomplishments. For questions about joining our winning Team, ask your Recruiter.
Receive your contingent offer
It’s almost official—we've selected you for the role, and your career is about to take flight! Stay tuned to hear from our Recruiting Team as they'll extend a contingent offer, and provide additional details about your compensation, timeline, and next steps.
Going through pre-employment screening
Once you receive and accept a contingent offer, you’ll move forward to the employment screening process. This process consists of various steps to clear a background check. While advance preparation isn't required, promptly act when you receive instructions via email.
You may complete additional steps as required depending on the role. These may include, but aren't limited to, a Motor Vehicle Report, education verification, Safety-sensitive items, or SIDA-related screenings.
Receiving your offer
Receive your official offer
Once you’ve cleared the employment screening process, your next step is to accept your official offer. You’ll receive an email or phone call to confirm your start date and the next steps.
Depending on your position, there's eligibility for a relocation package. Recruiters discuss relocation details before the official offer in this circumstance.
Start your first day
Congratulations—you've landed a career with Heart! We’re excited to welcome you to our Southwest Family and can’t wait to see all you accomplish.
Check your email for information about what to expect on your first day. You'll also receive communication on visiting our Corporate Campus in Dallas to learn about our benefits and experience our vibrant Culture firsthand. In addition to this onboarding experience, you’ll receive training. Training can vary by role and may consist of on-the-job training and/or a formal training program.
A trip to the beach, anyone?
Check out ourSouthwest Airlines destination map to plan your first nonrevenue, space-available trip for you and your eligible travelers. Take advantage of this unlimited benefit!
Please note: While this page provides an overview of our Candidate journey, Candidates aren’t guaranteed to advance through every step. Additionally, the hiring process steps may vary depending on the role.