*This overview doesn't include all of our Tech Ops roles.
Tech Ops positions
Tech Ops positions
Check out the responsibilities of some of our Tech Ops roles.*
Aircraft Maintenance Technicians
Aircraft Maintenance Technicians (AMTs) service and maintain Southwest's all-Boeing fleet to ensure the airworthiness of each aircraft. AMTs work at 1 of 22 locations across our network and in 7 strategically-located hangars.
Appearance
Technicians
Technicians
Appearance Technicians are the detailers of the airline industry. They clean hangars and refresh our aircraft and equipment to provide a safe environment for our Customers and Crews.
Material Specialists
Material Specialists maintain Company storeroom logs and records, deliver aircraft parts to various Teams, and multitask effectively to meet required deadlines. This role works in a warehouse environment and partners with external vendors.
Quality Control Inspectors
Quality Control Inspectors are responsible for reviewing Mechanics' work for all regular checks and non-routine tasks to ensure they follow policies and procedures.
Maintenance Controllers*
Maintenance Controllers are the primary point of contact for all day-of maintenance requirements and maintenance discrepancies that impact the operation. This role coordinates any unplanned maintenance events with daily oversight and management of Minimum Equipment Lists (MELs), Configuration Deviation Lists (CDLs), and Maintenance Notes (short-term deferrals).
*Most Controller positions are located in Dallas, Texas.Engineering*
Tech Ops Engineering roles provide technical consultation, direction, and instructions regarding the configuration and operation of aircraft. This Team supports the goal of safe, compliant, and reliable operations.
*Engineering positions are located in Dallas, Texas.
*Engineering positions are located in Dallas, Texas.
Programs*
Our Programs Team defines what, when, and how to complete maintenance needs. These responsibilities ensure the satisfaction of regulatory, compliance, Reliability, and Safety requirements.
*Programs positions are located in Dallas, Texas.
*Programs positions are located in Dallas, Texas.
Regulatory Compliance*
Regulatory Compliance roles oversee regulatory requirements such as operations specification changes, aircraft certifications/registrations, and aircraft weight and balance.
*Regulatory Compliance positions are located in Dallas, Texas.
*Regulatory Compliance positions are located in Dallas, Texas.
Aircraft Records
Employees in Aircraft Records roles support our daily operation through data entry, corrections, acquisitions, and assembly. This role also records audits for incoming aircraft components and maintains maintenance documentation.
Find your role model.
Find your role model.
Watch the videos below of our inspiring Tech Ops Employees.
Why Southwest Airlines?
Why Southwest Airlines?
Diversity, equity, and inclusion
We're committed to a work environment where everyone can be themselves and recognized for the unique perspectives they each bring forward. Diversity, equity, and inclusion aren’t just buzzwords—they’re woven into the way we run our business, and they’re reflected in our world-famous Culture.
Culture
Our Culture is integral to all aspects of our business and our Employees’ lives, from the way Employees treat each other to the way that our Company puts our Employees first. Three vital elements of our Culture are appreciation, recognition, and celebration.
Military
In addition to the Pilots photographed above, we're proud to have more than 10,200 veterans and 1,800 military spouses in our Southwest Family. Our colors may be red, yellow, and blue, but our support is for red, white, and blue.
Benefits
More than just a paycheck, a career at Southwest Airlines comes with several benefits, from our legendary Culture to travel privileges for Employees and their eligible dependents.
Our Heart starts with our People.
Our Heart starts with our People.
The Southwest Way of doing things
"Everything comes together to keep our planes safe, our operations moving, and connecting our Customers to where they need to be. The payoff is worth it."
- Alan R., Aircraft Maintenance Technician
- Alan R., Aircraft Maintenance Technician
The ride of your career
"You don't forget those moments or the People there for you- that creates family."
- Tom M., Aircraft Maintenance Technician
- Tom M., Aircraft Maintenance Technician
Seeing my Team's 'lightbulb' moments
"I’ve always enjoyed working with my hands, finding opportunities to learn more, and challenging myself to strive for greatness."
- Richard M., Material Stores Manager
- Richard M., Material Stores Manager
A gearhead who loves what he does
"Take pride in your work, pride in your Company, and do the right things because you love what you do."
- Clayton L., Aircraft Maintenance Technician
- Clayton L., Aircraft Maintenance Technician