Question 1

Is my schedule&#xa0;flexible?

Accepted Answer

Schedules and requests for certain shifts are dependent on seniority (how long you’ve been in your position). New Hire Ramp Agents must put in the time and hard work before they can build their own schedule. Schedules can and will change, especially due to Irregular Operations (IROPS) which can require mandatory overtime. After the training period, you can pick up more shifts as specified in the Collective Bargaining Agreement.

Question 2

Can I have another job while working at Southwest?

Accepted Answer

Schedules can and will change, especially due to Irregular Operations (IROPS) which can require mandatory overtime.&#xa0;The ability to accept and work a schedule assigned is important, so having another job may cause a scheduling conflict and pose attendance issues.

Question 3

What does training look like?

Accepted Answer

Training varies based on both your position and your location, but a few things remain consistent for everyone! One of those is that you'll have required training both at the Honolulu (HNL) airport and at Southwest's Corporate Campus in Dallas, Texas. It’s five weeks and includes a combination of classroom and on-the-job training. First, you’ll complete federal training before learning on-the-job skills—in a classroom and shadowing a training agent. The on-the-job training phase lasts about three weeks. &#xa0;&#xa0;

Question 4

How many flights will I typically work in an 8-hour shift?

Accepted Answer

You might work 3-6 flights per shift depending on the day, season, and location.

Question 5

How does airport parking work?

Accepted Answer

Parking costs vary depending on the airport. Costs and lot types vary depending on location. However, there's a designated Employee parking lot or public parking lot where Employees can park within a 5-10-minute walking distance to the terminal. Some Southwest Employees commute using public transportation. &#xa0;&#xa0;

Question 6

Can I commute from one island to another for work?

Accepted Answer

To meet the scheduling demands, you’ll be considered if you're a current resident of the island where the position is located.

Question 7

How much overtime can I work?

Accepted Answer

Overtime varies based on specifics in the Collective Bargaining Agreement. We have both voluntary and mandatory overtime, paid up to twice the hourly rate.

Question 8

How long is the interview process?&#xa0;

Accepted Answer

The interview process generally takes two weeks. Once you’ve applied for an open position and you meet all the requirements for the role, a Recruiter will reach out to schedule a phone interview. Depending on the role and location the next step can vary but most Candidates will complete a second-round panel interview. If selected, you’ll receive a contingent job offer within two days of your interview. &#xa0;&#xa0;

Question 9

Do I need to complete a background check?

Accepted Answer

All Employees at Southwest Airlines must pass a comprehensive Employment Screening Process, which can include but is not limited to employment history and education verification, a driving record review, criminal background check, and a drug test.

Question 10

Is my schedule&#xa0;flexible?

Accepted Answer

Schedules and requests for certain shifts are dependent on seniority (how long you’ve been in your position). New Hire Ramp Agents must put in the time and hard work before they can build their own schedule. Schedules can and will change, especially due to Irregular Operations (IROPS) which can require mandatory overtime. After the training period, you can pick up more shifts as specified in the Collective Bargaining Agreement.

Question 11

Can I have another job while working at Southwest?

Accepted Answer

Schedules can and will change, especially due to Irregular Operations (IROPS) which can require mandatory overtime.&#xa0;The ability to accept and work a schedule assigned is important, so having another job may cause a scheduling conflict and pose attendance issues.

Question 12

What does training look like?

Accepted Answer

Training varies based on both your position and your location, but a few things remain consistent for everyone! One of those is that you'll have required training both at the Honolulu (HNL) airport and at Southwest's Corporate Campus in Dallas, Texas. It’s five weeks and includes a combination of classroom and on-the-job training. First, you’ll complete federal training before learning on-the-job skills—in a classroom and shadowing a training agent. The on-the-job training phase lasts about three weeks. &#xa0;&#xa0;

Question 13

How many flights will I typically work in an 8-hour shift?

Accepted Answer

You might work 3-6 flights per shift depending on the day, season, and location.

Question 14

How does airport parking work?

Accepted Answer

Parking costs vary depending on the airport. Costs and lot types vary depending on location. However, there's a designated Employee parking lot or public parking lot where Employees can park within a 5-10-minute walking distance to the terminal. Some Southwest Employees commute using public transportation. &#xa0;&#xa0;

Question 15

Can I commute from one island to another for work?

Accepted Answer

To meet the scheduling demands, you’ll be considered if you're a current resident of the island where the position is located.

Question 16

How much overtime can I work?

Accepted Answer

Overtime varies based on specifics in the Collective Bargaining Agreement. We have both voluntary and mandatory overtime, paid up to twice the hourly rate.

Question 17

How long is the interview process?&#xa0;

Accepted Answer

The interview process generally takes two weeks. Once you’ve applied for an open position and you meet all the requirements for the role, a Recruiter will reach out to schedule a phone interview. Depending on the role and location the next step can vary but most Candidates will complete a second-round panel interview. If selected, you’ll receive a contingent job offer within two days of your interview. &#xa0;&#xa0;

Question 18

Do I need to complete a background check?

Accepted Answer

All Employees at Southwest Airlines must pass a comprehensive Employment Screening Process, which can include but is not limited to employment history and education verification, a driving record review, criminal background check, and a drug test.

Hawaii Ramp Agent Jobs

Our Heart starts with our People.

Requirements for the Ramp

How to apply

Why Southwest Airlines?

Questions we get a lot.

Is my schedule flexible?

Hawaii Ramp Agent Jobs

Our Heart starts with our People.

"Aloha is not just a Hawaiian thing. It's a human thing."

Requirements for the Ramp

“Southwest has proven to be the perfect place for me—they equip me to reach my goals, find my best fit, and allow me to help others.”

“I started my career as a Ramp Agent nearly 30 years ago. I’ve always loved the airline industry and knew being on the ground would give me the invaluable experience I needed to grow—it did that and so much more.”

- Chris Johnson,

Vice President Ground Operations

How to apply

Why Southwest Airlines?

Questions we get a lot.

Is my schedule flexible?