Career Connections

Connection—without the layover.

The Southwest Airlines^® Careers Team invites you to Career Connections held most Tuesdays from noon to 1 p.m. CT. We'll discuss what it’s like to apply, interview, and land a career with Heart at Southwest!

Career Connections is free and open to everyone! Join us for a peek behind the curtain to learn about upcoming career opportunities, what we look for in Candidates, and how to best prepare for our hiring process. After the webinar, our Recruiters are happy to answer any questions.

When to tune in:

March 5

Not Yet, Now What – You’ve done all you can. You perfected your resume and delivered a great interview but didn’t receive the job offer this time. So, now what? It’s a fair question, and our panel of experts is on hand to help you navigate what to do when the offer doesn’t go your way.

I'm interested!

March 12

Tech Ops & You – On our return from Spring Break, we'll share about opportunities to get closer than ever to our fleet of Boeing 737 aircraft. You can expect us to focus on positions like Appearance Technicians and Material Specialists.

I'm interested!

March 19

Spring Break – Don't forget your sunblock if you're out of the office like us. We’ll see you next week!

March 26

One-way Interview Method – We want to create a smooth and convenient hiring process without it feeling like you need to sneak away from your current job or family fun to interview. One tool we’ve embraced with that in mind is the One-way Interview. It's not as daunting as it sounds, but we get it! And we've got you. We’ll discuss this process and how to present your most confident self when it’s time for lights, camera, action.

I'm interested!

Wanna check out the job of the week?

Our Operations Agents carry out important tasks “above the wing” in the airport, including finalizing details of the weight and balance of aircraft, providing an efficient and hospitable boarding experience for Customers, and coordinating with other workgroups to facilitate a flight’s departure. They play a quarterback role in readying a flight for departure while providing Southwest Hospitality to both Internal and External Customers daily. Operations Agents are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.

Learn more about what it takes to become an Operations Agent in Chicago and apply today!

Apply now!

Tips on the fly.

Review the job description

Read and save the job description to reference while you’re preparing for an interview.

Prepare your resume

After reviewing the job description, confirm your resume is updated. Include your contact information, relevant experience, and job-specific skills that qualify you for the position.

Tailor your resume

Submit an application

After you've prepared your resume and found an open Southwest position, apply online. You should hear back from a Recruiter in the following business days as they review applications.

Check out our open opportunities

Why Southwest Airlines?

Portrait of female ramp agent smiling and standing in front of a full baggage cart.

Diversity, Equity, and Inclusion

We're committed to a work environment where everyone can be themselves and recognized for the unique perspectives they each bring forward. Diversity, equity, and inclusion aren’t just buzzwords–they’re woven into how we run our business, and they’re reflected in our world-famous Culture.

Read about our diversity initiatives

Southwest crew making hearts with their hands and smiling

Culture

Our Culture is integral to all aspects of our business and our Employees’ lives from the way Employees treat each other to the way that our Company puts our Employees first. Three vital elements of our Culture are appreciation, recognition, and celebration.

Explore our Culture

Southwest crew walking in front of Freedom One

Military

We're proud to welcome more than 10,200 veterans and 1,800 military spouses to our Southwest Family.* Our colors may be red, yellow, and blue, but our support is for red, white, and blue.
*As of July 2023

Learn about our military programs

Benefits

More than just a paycheck, a career at Southwest Airlines comes with several benefits, from our legendary Culture to travel privileges for Employees and their eligible dependents.

See our benefits

Questions we often hear.

Take a look at a few of the most frequently asked questions we hear during our Career Connections webinars, and explore more Career Connections FAQs.

The timeline is dependent upon the role you’re applying for. Our Recruiting Team works through applications as quickly as possible, but the volume of applications determines how fast they can review them. If you take an assessment, we’ll do our best to follow up within a week of the assessment period ending.

No news is good news at this point! Our Recruiters review each application in the order it’s submitted, so the time it takes to review all Candidates depends on how much interest we receive. Continue to monitor your email for communication regarding your application.

We’ll ask about your interest in the role, qualifications, and experience. We suggest thinking about and framing your answers to these questions using the STAR method. That includes describing a situation with a specific task you met with action and how it led to a result.

While we love your passion and excitement, we can’t deviate from our standard process of reviewing applications in the order they’re received. We’ll share an update by email once available.