If Monday is your first day of employment at Southwest, be sure you have reviewed the email you received from swa@myworkday.com with the subject line, "Southwest Onboarding." Included in the email is your Southwest ID number and instructions to change your password to access our onboarding site (onboarding.swalife.com). The onboarding site includes the Online New Hire Packet and other important tasks, including I-9 and State Forms, you must complete prior to your first day. If you have not received this email, please contact the Employee Service Center at (877) 792-4792, Monday through Friday from 7:00 a.m. – 7:00 p.m. CT.
Travel and Class Information
Travel and Class Information
How to book my flights
In order to fulfill your travel accommodations, please complete the travel request form via the link below no later than Friday prior to your Monday start date.
Travel Portal - Add Travel Request (quickbase.com)
Travel Portal - Add Travel Request (quickbase.com)
Where to go Monday
Go to the Southwest Airlines TOPS (Training & Operational Support) Building at 2170 Research Row, Dallas, TX 75235. Proceed to the gate on Research Row (not Wyman St.) and use your Southwest ID to enter in the right lane or use the left lane to inform the Security Guard that you are here for Now Onboarding. Continue to the right to find parking near the TOPS Building.
You will receive additional information regarding your transportation and logistics in a separate communication from SWAUniversity@wnco.com.
You will receive additional information regarding your transportation and logistics in a separate communication from SWAUniversity@wnco.com.
![[1:15 PM] Ashley Black Southwest Ramp Agent smiling at the camera through his hands that are in the shape of a heart.](https://cdn.phenompeople.com/CareerConnectResources/pp/SOUTUS/images/people-stories-991x403-1662563819722.jpg)
Class Check-in Notes
Check-in will take place in the TOPS Lobby from 6:30 a.m. – 8:15 a.m. CT. Due to large class sizes, it is strongly recommended that all participants arrive at TOPS by 7:30 a.m. Further direction will be provided once you have checked in at TOPS.
"If you're crazy enough to do what you love for a living, then you're bound to create a life that matters."
- Herb Kelleher,
Southwest Airlines® Founder
Southwest Airlines® Founder
