At Southwest Airlines®, our Employees come first.
It’s more than just a paycheck. A career at Southwest Airlines includes several benefits and perks, from our legendary Culture to travel privileges for Employees and their eligible dependents. Southwest® offers anexcellent benefits package, including a generous dollar-for-dollar Company match in the 401(k) Plan, subject to vesting requirements and certain compensation limits, as well as a ProfitSharing Plan.
Welcome to the place where you'll increase your experience, learn and have fun.At Phenom we are building the next generation of Talent Relationship Marketing Platform. By joining us, you will get a positive learning environment, grow your skills and gain experience.
At Southwest, you are empowered to create your own career; one that fits the goals—and lifestyle—you want.
Career Mobility Center
Enterprise Employee Development
Enterprise Leadership Development
Targeted Development
A job built onpartnership.
Give this job your all, and Southwest will reward you in ways that allow you to support yourself and your loved ones.
401(k) Plan
Save for retirement through our 401(k) Plan with pre-tax or Roth after-tax contributions. Southwest matches Employee contributions dollar-for-dollar up to 9.3% of their eligible earnings. Employees can choose from a broad spectrum of investment options and roll over any eligible funds from a previous employer.
ProfitSharing Plan
Employees share in the success of Southwest with our ProfitSharing Plan, which rewards them for their contributions to Southwest’s profitability. Southwest was first in the airline industry to offer a ProfitSharing Plan.
With our Employee Stock Purchase plan, Employees can purchase Southwest common stock at a 10% discount through payroll deductions after six months of continuous service.
"Southwest is a place where the dedicated focus honed in military life brings daily recognition and reward. We celebrate the advancement of those who can lead others in marching to the same heartbeat."
Flight privileges
Employees have free, unlimited travel privileges for themselves and eligible dependents on Southwest Airlines. Eligible dependents include spouse or committed/registered partner, eligible dependent children under 19 years old (or up to 24 if a full-time student), and parents. And, with pass agreements from other airlines and discounts with rental car companies, hotels, theme parks, and more, Employees can choose their own adventure.
Almost as important is adding beneficiaries so your plan assets go to your family. This ensures that loved ones save time and money in the midst of a difficult situation, should one arise.
I find that many of my friends either don’t know what beneficiaries are or don’t know how to manage this aspect of their retirement plan. I’ll be honest, it’s a concept that wasn’t mentioned to me when I was growing up because my family never had access to the tools that I have today.
- Chris Johnson,
Vice President Ground Operations
Happy Heart. Healthy heart.
Everything from medical to dental to vision, we've got you covered.
People come first. We're a Company that takes care of its People and its communities, and our People take care of each other. (We're Cohearts, after all!)
Recognition is a core part of Southwest's Culture! Our Employee Recognition programs range from everyday notes of gratitude to annual prestigious awards, and allow Employees to be recognized by each other, Leaders, and our Customers.
Incentive Programs
The 2022 Company Goals Incentive Program is designed to recognize our Employees throughout the year for their continuous efforts toward achieving our Company Goals. Leveraging the five focus areas for 2022 from Bob’s Blueprint for Success, we’ve set goals to support these objectives. Employees can earn up to 10,000 SWAG Points per quarter (2,000 SWAG Points for each goal achieved) which adds up to 40,000 SWAG Points via the 2022 Company Goals Incentive Program. We’ve also allocated additional SWAG Points for special opportunities throughout the year to surprise and appreciate Employees for their great work.
Volunteerism Opportunities
To recognize our Employees for putting their Heart in Action and volunteering in our communities, Southwest gives back to those organizations and our People. When Employees give their time and log their hours, organizations can earn tickets through Tickets for Time and Employees can receive 2,500 SWAG points through the quarterly SWA Volunteerism Incentive.
Tickets for Time
To honor and appreciate our Employee volunteers who give their time and talents to 501c3 nonprofits and schools, Southwest donates one roundtrip ticket (up to six per calendar year) for every 40 hours that Employees volunteer with that organization.
Coheart Care
As you experience joyful life events, challenging occasions, and everything in between, Coheart Care is here to support you no matter what may come your way.
The Southwest Airlines Employees Catastrophic Assistance Charity (SWAECAC) provides Employees a place to turn to for financial assistance and an opportunity to support our SWA Family in need.
Company Events
Celebrating is something we’re known for—we love celebrating together in the good times and supporting each other during difficult times. We make it a priority to celebrate special milestones throughout Employees’ Southwest careers. Employees also enjoy annual Companywide celebrations such as Spirit Parties, Chili Cookoffs, and the Southwest Rallies. In addition to the Companywide events, Employees enjoy participating in celebrations hosted locally with their Teams.
Employee Giving and Support
Oversees product development, sourcing, production, logistics, and the information systems needed to coordinate these activities to maximize Customer value and achieve a sustainable competitive advantages.
Southwest Airlines Gratitude
Southwest Airlines Gratitude, SWAG, is a vibrant part of our Culture. We see the best in one another and value what makes each of us unique. Spreading kindness with a heartfelt “thank you,” celebrating special moments, and shining a spotlight on great work is essential to who we are as a Company and as a Family.
A part of a winning Team.
The name on the front of the jersey is more important than the one on the back. One Team. All Heart.
Employee Led Groups (ELG)
If you want to build digital products and services that accelerate the way we work and deliver value to our employees worldwide, DTLP is for you.
Employee Resource Groups (ERG)
If you want to build digital products and services that accelerate the way we work and deliver value to our employees worldwide, DTLP is for you.
President's CouncilIf you want to build digital products and services that accelerate the way we work and deliver value to our employees worldwide, DTLP is for you.
Loading...
Diversity Council
Loading...
Military Council
Loading...
Culture Ambassadors
You may click the following links for Aetna and Cigna that disclose the costs of covered items and services as required by the Transparency in Coverage rules of the Patient Protection and Affordable Care Act.
Questions we get a lot.
Click each FAQ below to learn more about what it's like to be a Southwest Ramp Agent.
Schedules and requests for certain shifts are dependent on seniority (how long you’ve been in your position). New Hire Ramp Agents must put in the time and hard work before they can build their own schedule. Schedules can and will change, especially due to Irregular Operations (IROPS) which can require mandatory overtime. After the training period, you can pick up more shifts as specified in the Collective Bargaining Agreement.
It’s five weeks and includes a combination of in-classroom and on-the-job training. First, you’ll complete federal training before learning on-the-job skills— both in a classroom and shadowing a training agent. The on-the-job training phase lasts about three weeks.
As of December 13, 2022, we offer up to 108 departures a day to 41 cities.
You might work 4-6 flights per shift depending on the day and season.
Parking costs vary depending on the airport. Most airports have designated Employee parking with shuttles that drop you off at the airport from the parking lot. Some Southwest Employees commute using public transportation.
Overtime varies based on specifics in the Collective Bargaining Agreement. We have both voluntary and mandatory overtime, paid at twice the hourly rate.
Once you’ve applied for an open position, we’ll contact you to complete a screening form to confirm you meet all the requirements for the role. If you meet the requirements, we’ll schedule a virtual panel interview with a Recruiter within two (2) weeks of completing your screening form. If selected, you’ll receive a contingent job offer within two (2) days of your virtual interview.
All Employees at Southwest Airlines must pass a comprehensive Employment Screening Process, which can include but is not limited to employment history and education verification, a driving record review, criminal background check, and a drug test.
Have questions? The Employee Service Center has you covered.
Every day, at home and at work, we experience “moments that matter.” From accessing your W-2 to getting married to learning about the many benefits and perks that come with a career at our Company, the Employee Service Center is here for you—because the moments that matter to you matter to us! If you need more help, we are available Monday through Friday from 7 a.m. to 7 p.m. CT via chat or phone: (877) 792-4792. If we do not have the answer, we will point you in the right direction.
A part of our Company Promise is to provide a stable work environment with equal opportunity for learning and growth. We want to set up our People, both present and future, to achieve their professional goals. Southwest Employees recieve access to unique, engaging, and modern development opportunities inclusing in-person classes, online content, mentor programs, and more!
Career Mobility Center
At Southwest, you're empowered to create your own career; one that fits the goals–and lifestyle–you want. Our Career Mobility Center helps Employees proactively prepare for internal career opportunities through services like individual career advising sessions, interview preparation resources, and virtual days in the field.
Community outreach
For more than 50 years, Southwest has connected People and championed communities. Southwest Employees play a large role in making a positive difference in the communities we serve.
Volunteering
Employees are encouraged to volunteer for causes that matter most to them, and Southwest supports them through our Tickets for Time program which donates round trip tickets to nonprofits based on Employee volunteer hours. Plus, we offer several volunteer opportunities throughout the year to allow Employees to make a difference with their Southwest Family.
Local giving
Community Giving Boards comprised of local Employees decide how Southwest gives back to charities in their neighborhoods, tapping into the passion points of their community.
National giving
At the national level, Southwest makes a positive impact on our communities by supporting a number of issues through our charitable relationships. By donating to organizations that support people and the communities we serve, we take pride knowing our donations of time, money, and resources create meaningful impact.
How the Southwest Airlines Medical Transportation Grant Program helps a child in need
Health
Medical coverage
Employees choose from medical coverage options ranging from preferred provider organizations (PPOs) to a high deductible health plan. Southwest covers a generous amount of the cost, making the monthly amount Employees pay for medical and prescription drug coverage for themselves and their families competitively affordable.
Vision coverage
Vision coverage is an available option for Employees and their families, and includes complete eye exams and contact lenses, or lenses and frames.
Dental coverage
Dental coverage options include preventive, basic, major, and orthodontic care.
Flexible spending accounts
Employees can save money by making tax-free contributions to flexible spending accounts for health-care and dependent childcare.
Health Savings Account (HSA)
If enrolled in a high deductible plan, a health savings account (HSA) is available for Employees to save for eligible healthcare expenses—now or in the future. A Company-paid concierge service is also available to those enrolled in this plan.
Short-term disability
Noncontract Employees receive coverage from a Company-paid short-term disability plan if an illness or injury lasts more than one week.
Long-term disability
Employees can enroll in long-term disability plans to protect them if they develop a disability and can’t work for an extended period. Pilots aren’t eligible, but may elect long-term disability coverage through Southwest Airlines Pilots Association (SWAPA).
Basic life insurance
All Employees receive basic term life insurance at no cost. Employees who enroll in a BenefitsPlus program receive one times their annual base pay (minimum of $50,000, up to a maximum of $1 million) of basic term life insurance and may elect optional life insurance up to 10 times their salary, choosing from various levels of life insurance for their spouse/committed partner and their children.
Other available benefits
Other available benefits include adoption assistance reimbursement, paid adoption leave, parental leave (Noncontract Employees), child and elder care resource and referral program, committed partner benefits, a concierge program, supplemental hospital insurance, pet insurance, and auto and home insurance.
Accidental death & dismemberment (AD&D) insurance
Accidental death & dismemberment (AD&D) insurance is also available as another way to protect Employees or their families in the event of an accident.
Loading...
“Nonrev quote.”
Nonrev context
Financial rewards
Employees earn excellent pay and can prepare for their future with our exceptional retirement programs.
401(k) PlanSave for retirement through our 401(k) Plan with pre-tax or Roth after-tax contributions. Southwest matches Employee contributions dollar-for-dollar up to 9.3% of their eligible earnings. Employees can choose from a broad spectrum of investment options and roll over any eligible funds from a previous employer.
ProfitSharing PlanEmployees share in the success of Southwest with our ProfitSharing Plan, which rewards them for their contributions to Southwest’s profitability. Southwest was first in the airline industry to offer a ProfitSharing Plan.
Employee Stock Purchase planWith our Employee Stock Purchase plan, Employees can purchase Southwest common stock at a 10% discount through payroll deductions after six months of continuous service.
