Cargo Agent smiling holding cargo,

Our Freight and Cargo Agents are the Heart of Southwest®.​ 
Our Freight and Cargo Agents extend Hospitality to Southwest Cargo Customers. These roles are responsible for accepting, screening, and receiving cargo shipments; coordinating with Ground Operations Teams to meet flight departure and arrival timelines; and working with a Team to prioritize shipping responsibilities and modify priorities as needed. 
 
This small but mighty Team also has opportunities to play a part in transporting life-saving medical shipments, live seafood, fresh flowers, and more. Freight  and Cargo Agents are problem solvers who enjoy multitasking and working with Customers.    
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Southwest Cargo Agent smiling holding cargo.

"Everyone sticks together and works as a Team and Family." 
Check out what it's like to be a Southwest Freight Agent with Robin F.  

Requirements for our Freight and Cargo Agents

Southwest Cargo Agent taking payment from a customer
Physical Requirements
  • Must be able to routinely lift and move items weighing 70 pounds or more.   
  • Must be able to climb, bend, kneel, and stand frequently and for extended periods.  
  • Must be able to distinguish each color displayed on every type of screening equipment.  
Cargo packages on the ramp.
Age and Legal Requirements
  • Must be at least 18 years old at the time of application.   
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.  
  • Must be able to work various shifts and/or overtime.  
Cargo Agent smiling with cargo driving a forklift.
Education and Qualifications
  • Must have a valid state motor vehicle operator’s license.  
  • Must be able to pass all required background clearances. 

How to apply

If you see an open Freight and Cargo Agent position posted, you can apply on careers.southwestair.com. If you don’t see any open Freight and Cargo Agent positions posted, we're not currently interviewing for that job. 
 
You can only apply for a job at Southwest Airlines through this site. Fees don't fly here—we’ll never ask for a form of payment for your application or training. 
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Why Southwest Airlines?

Cargo Agents smiling and looking at a clipboard.
Inclusion
We’re committed to providing our Southwest Team a work environment where they can be themselves and recognized for the unique perspectives they bring. Inclusion isn’t just a buzzword–it’s woven into the way we run our business, and it’s reflected in our world-famous Culture.  
Visit our Inclusion page
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Culture
Our Culture is integral to all aspects of our business and our Employees’ lives, from the way Employees treat each other to the way our Company puts our Employees first. Three vital elements of our Culture are appreciation, recognition, and celebration.
Explore our Culture
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Military
We're proud to have more than 9,800 veterans and 1,800 military spouses on our Southwest Team. Our colors may be red, yellow, and blue, but our support is for the red, white, and blue.
*As of July 2023
Learn about our military programs
Cargo Agent smiling handling cargo.
Benefits
More than just a paycheck, a career at Southwest Airlines comes with several benefits, from our legendary Culture to travel privileges for Employees and their eligible dependents. 
See our benefits

Questions we get a lot.

Click each frequently asked question below to learn more about working as a Freight and Cargo Agent at Southwest. 
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